IT Support Staff

Keahlian & Keahlian Teknis

Kualifikasi yang Dicari

• Develop and maintain IT documentation, network diagrams, configuration records, troubleshooting guides, SOPs, and knowledge bases.
• Establish and implement IT guidelines, security policies, and best practices to improve system security, data protection, and user awareness.
• Conduct IT security awareness and educate employees on proper use of IT systems, network access, and information security.
• Perform on-site troubleshooting and be available for occasional after-hours maintenance or emergency support when required to minimize disruption to manufacturing operations.
• Continuously identify opportunities to improve IT infrastructure reliability, security, scalability, and operational efficiency.

Tanggung Jawab Utama

• •Dekoruma membuka lowongan resmi untuk posisi IT Support Staff (On-site) berlokasi di Surabaya, Jawa Timur. Berikut adalah detail lengkap posisi ini.
• •and provide appropriate IT solutions.
• •Act as the first point of contact for IT infrastructure-related issues and communicate clearly with users regarding issue status, troubleshooting steps, and resolution.
• •Coordinate with external vendors or technical partners for complex infrastructure issues, installations, maintenance, and system development.