Account Manager

Keahlian & Keahlian Teknis

Kualifikasi yang Dicari

• Pendidikan minimal D3/S1 atau memiliki portfolio dan pengalaman kerja relevan di bidang Account Manager.
• Menguasai keahlian teknis: Go, Git.
• Mampu berkomunikasi dengan baik, lugas, dan bekerja secara tim maupun mandiri.
• Memiliki kemauan belajar yang tinggi dan adaptif terhadap perkembangan industri.

Tanggung Jawab Utama

• •Manage and maintain strong, long-term relationships with existing customers to ensure high customer satisfaction and retention.
• •Serve as the primary point of contact for assigned customers and understand their business needs, challenges, and objectives.
• •Manage the end-to-end customer renewal process, including monitoring contract expiration, preparing renewal proposals, negotiation, and ensuring timely renewal.
• •Identify opportunities for upselling and cross-selling products or services based on customer needs and usage.
• •Develop and execute account management strategies to maximize customer lifetime value and recurring revenue.
• •Proactively conduct regular customer check-ins, business reviews, and account meetings to maintain engagement and identify potential opportunities.