Dry Outbound Senior Supervisor

Keahlian & Keahlian Teknis

Kualifikasi yang Dicari

• Pendidikan minimal D3/S1 atau memiliki portfolio dan pengalaman kerja relevan di bidang Dry Outbound Senior Supervisor.
• Menguasai keahlian teknis: Komunikasi Profesional, Kerja Tim.
• Mampu berkomunikasi dengan baik, lugas, dan bekerja secara tim maupun mandiri.
• Memiliki kemauan belajar yang tinggi dan adaptif terhadap perkembangan industri.

Tanggung Jawab Utama

• •Oversee end-to-end outbound operations from picking, packing, and loading to Hub receiving.
• •Plan daily manpower allocation and ensure smooth execution against operational targets.
• •Lead and manage a 50+ people team, including attendance, performance, productivity, and manpower churn.
• •Monitor key KPIs including Fulfillment Rate, On-Time Dispatch, Productivity, and Manpower Churn.
• •Coordinate with Supply Chain, Inventory, Fleet, and Hub teams to resolve operational issues and maintain service levels.
• •Ensure compliance with SOPs, health, safety, hygiene, security, and 5S standards.
• •Analyze operational data and reports to identify issues, improve productivity, and support structured decision-making.
• •Drive a fast-paced, disciplined, and accountable working culture while providing hands-on leadership and coaching to the ground team.