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Lowongan resmi posisi Customer Service Online dibuka oleh PT. SUMBER CAHAYA AGUNG TEKSTIL untuk sistem kerja Remote / WFH berlokasi di Karanganyar, Jawa Tengah dengan keahlian utama Communication Skills, Customer Support, Call Center. Posisi ini menawarkan jenjang karir strategis dan peluang pengembangan profesional.

Tanggung Jawab Pekerjaan

Memimpin dan mengeksekusi tanggung jawab utama pada posisi Customer Service Online sesuai standar operasional PT. SUMBER CAHAYA AGUNG TEKSTIL.
Berkolaborasi dengan tim internal untuk mencapai standar kualitas terbaik dan target berkala.
Menjaga konsistensi komunikasi, akurasi pelaporan kerja, dan dokumentasi berkala kepada team lead.
Mengembangkan inisiatif dan solusi efektif guna mendukung produktivitas dan kepuasan klien.

Kualifikasi dan Persyaratan

Pendidikan minimal D3/S1 atau memiliki portfolio dan pengalaman kerja relevan di bidang Customer Service Online.
Menguasai keahlian teknis: Communication Skills, Customer Support, Call Center, Outbound Call, Microsoft Office, Customer Relationship Management, Help Desk, Customer Service, Problem Solving, Teamwork.
Mampu berkomunikasi dengan baik, lugas, dan bekerja secara tim maupun mandiri.
Memiliki kemauan belajar yang tinggi dan adaptif terhadap perkembangan industri.

Keahlian Utama: Communication Skills, Customer Support, Call Center, Outbound Call, Microsoft Office, Customer Relationship Management, Help Desk, Customer Service, Problem Solving, Teamwork.

Benefit dan Fasilitas

BPJS Kesehatan & BPJS Ketenagakerjaan
Tunjangan Hari Raya (THR) & Bonus Kinerja Tahunan
Tunjangan Makan Siang & Uang Transportasi
Fleksibilitas Kerja Penuh dari Rumah (Full WFH)
Hak Cuti Tahunan & Paid Time Off
Program Pelatihan & Sertifikasi Karir Profesional

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PT. SUMBER CAHAYA AGUNG TEKSTIL

Customer Service Online

Ringkasan & Sorotan Utama Posisi

Keahlian & Keahlian Teknis

Kualifikasi yang Dicari

Tanggung Jawab Utama

Fasilitas & Benefit Karyawan

Tahapan & Alur Seleksi

Seleksi Berkas

Wawancara HR

User Interview

Offering Letter

Lowongan Kerja Lainnya di Karanganyar

Customer Relationship Management

IT Support

Salesman / Salesgirl

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